I contacted Apex Roofing on a Tuesday afternoon to discuss potential repairs to my roof. I live in Leander, so it was important for me to go with a local company.
Right away, I spoke with a lady who provided excellent customer service. She then connected me with their service person, Juan Hernandez. I explained to him the leak in the roof and all the other context he needed. He was able to schedule me for an inspection the very next day on Wednesday. Again, great customer service from Juan as well.
Wednesday comes and the technician, Anthoney Corn, shows up. I showed him the areas of the leak. He does an inspection of the attic and then the actual roof. As he had suspected, it's just a matter of normal wear and tear. Although this house was new construction when I took possession of it, it is five years old. Anthoney explained how some of the screws and seals around the ducts get degraded or loose over time.
He was able to work on the roof immediately - fortunately he had time before his next appointment. So he went about patching up and restoring the seal and nails around all the vents and gutters, and also patched up a shingle that had come loose. The lady I spoke with initially had mentioned a special Fall Tuneup they were offering, so I was able to take advantage of that.
So, literally within a 24-hour period, Apex Roofing was able to fix my problem and give me some peace of mind. Anthoney was professional, efficient, and answered all my questions. I highly recommend them. They came out, assessed the issue, explained what they could do, and then went about fixing/patching things up. it's really great that we still have small businesses like Apex Roofing - we should support them as much as possible!
I contacted Apex Roofing on a Tuesday afternoon to discuss potential repairs to my roof. I live in Leander, so it was important for me to go with a local company.
Right away, I spoke with a lady who provided excellent customer service. She then connected me with their service person, Juan Hernandez. I explained to him the leak in the roof and all the other context he needed. He was able to schedule me for an inspection the very next day on Wednesday. Again, great customer service from Juan as well.
Wednesday comes and the technician, Anthoney Corn, shows up. I showed him the areas of the leak. He does an inspection of the attic and then the actual roof. As he had suspected, it's just a matter of normal wear and tear. Although this house was new construction when I took possession of it, it is five years old. Anthoney explained how some of the screws and seals around the ducts get degraded or loose over time.
He was able to work on the roof immediately - fortunately he had time before his next appointment. So he went about patching up and restoring the seal and nails around all the vents and gutters, and also patched up a shingle that had come loose. The lady I spoke with initially had mentioned a special Fall Tuneup they were offering, so I was able to take advantage of that.
So, literally within a 24-hour period, Apex Roofing was able to fix my problem and give me some peace of mind. Anthoney was professional, efficient, and answered all my questions. I highly recommend them. They came out, assessed the issue, explained what they could do, and then went about fixing/patching things up. it's really great that we still have small businesses like Apex Roofing - we should support them as much as possible!