I always thought of myself lucky to not have roof damage with all the hail we receive in Georgetown (east of IH-35). But my luck ran out. Didn't notice anything amiss until I went into the spare bedroom, flicked on the light, and saw yellow. I looked at the light fixture, and it was full of water!!! There were water stains going all the way across the bedroom, even outlining the A/C register. Never having dealt with such, I started to panic. I telephoned my insurance carrier first to get guidance. After speaking with them (and answering a million + one questions) I started contacting roofing companies. Yelp was my first step. I wrote down the name of 3 companies and started phoning. APEX Roofing in Georgetown was my first call. They came out the next day and went on the roof and also in the attic. They took pictures so I could see. The culprit was a solar panel component that was no longer sealed, thus my roof leaked, dripped onto the ceiling's drywall, and into the light fixture.
The 2nd company came out same day but did not go on the roof, nor did they enter my attic. They strictly relied on pictures from a drone. (I wasn't impressed with the lack of hands-on).
The 3rd company, well, I didn't give them a chance. I cancelled because of the professionalism and hands-on inspection received from APEX Roofing.
They were present when the insurance adjuster made a full inspection. After receiving word from insurance to proceed with repairs, I signed on with APEX. APEX took on the role of contractor & sub-contractor. They arranged for the solar panel company to remove the panels so a new roof could be installed (higher quality architectural shingles providing me with an insurance discount). An Attic Breeze solar attic ventilator was also installed. (Come on Summer 2024!! I'm ready!!)
APEX arranged for the bedroom ceiling to be restored and painted to pre-damage specs. APEX arranged for the fenced backyard to be pressure-washed to remove all signs of hail strikes and re-stained. Gutters spouts were replaced. Then APEX scheduled the re-install of the solar panels (with the company I purchased the panels from).
All work was done per insurance claim/quote and then-some. You can't place a price on professionalism, quality-of-work, positive attitude, and smiles.
I highly recommend APEX Roofing in Georgetown. My sincerest thanks to John Bear, my assigned project manager. Without him, I'd still be in a panic. And to the rest of the Georgetown APEX Roofing team: Thank you Thank you Thank you! ~pam
I always thought of myself lucky to not have roof damage with all the hail we receive in Georgetown (east of IH-35). But my luck ran out. Didn't notice anything amiss until I went into the spare bedroom, flicked on the light, and saw yellow. I looked at the light fixture, and it was full of water!!! There were water stains going all the way across the bedroom, even outlining the A/C register. Never having dealt with such, I started to panic. I telephoned my insurance carrier first to get guidance. After speaking with them (and answering a million + one questions) I started contacting roofing companies. Yelp was my first step. I wrote down the name of 3 companies and started phoning. APEX Roofing in Georgetown was my first call. They came out the next day and went on the roof and also in the attic. They took pictures so I could see. The culprit was a solar panel component that was no longer sealed, thus my roof leaked, dripped onto the ceiling's drywall, and into the light fixture.
The 2nd company came out same day but did not go on the roof, nor did they enter my attic. They strictly relied on pictures from a drone. (I wasn't impressed with the lack of hands-on).
The 3rd company, well, I didn't give them a chance. I cancelled because of the professionalism and hands-on inspection received from APEX Roofing.
They were present when the insurance adjuster made a full inspection. After receiving word from insurance to proceed with repairs, I signed on with APEX. APEX took on the role of contractor & sub-contractor. They arranged for the solar panel company to remove the panels so a new roof could be installed (higher quality architectural shingles providing me with an insurance discount). An Attic Breeze solar attic ventilator was also installed. (Come on Summer 2024!! I'm ready!!)
APEX arranged for the bedroom ceiling to be restored and painted to pre-damage specs. APEX arranged for the fenced backyard to be pressure-washed to remove all signs of hail strikes and re-stained. Gutters spouts were replaced. Then APEX scheduled the re-install of the solar panels (with the company I purchased the panels from).
All work was done per insurance claim/quote and then-some. You can't place a price on professionalism, quality-of-work, positive attitude, and smiles.
I highly recommend APEX Roofing in Georgetown. My sincerest thanks to John Bear, my assigned project manager. Without him, I'd still be in a panic. And to the rest of the Georgetown APEX Roofing team: Thank you Thank you Thank you! ~pam